Orders & Shipping
1. How long does delivery take?
Our standard delivery time is between 10-14 business days from the date your order is confirmed.
2. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor its progress.
3. Do you ship internationally?
Currently, we deliver to select regions mostly in Europe, US, UK, Canada and Australia. During checkout, you can confirm whether shipping is available to your location.
4. What are the shipping charges?
Shipping fees are calculated at checkout based on your location and order details.
Returns & Exchanges
5. What is your return policy?
We accept returns for unused items in their original condition within 14 days of delivery. Items must include all tags and original packaging.
6. How can I initiate a return or exchange?
To start a return or exchange, visit the "Returns" section on our website and follow the provided instructions.
7. Are there items that cannot be returned?
Yes, certain items, such as final sale items or products that have been worn or damaged, are not eligible for returns.
Product Information
8. How do I choose the right size?
We provide a detailed size guide on each product page to help you find the perfect fit. If you're unsure, consider selecting a size up for a more relaxed fit.
9. How should I care for my Arias activewear?
For best results, machine wash your items in cold water with like colors and lay them flat to dry. Avoid using bleach or fabric softeners to maintain quality.
10. Are your products sustainable?
We are committed to eco-conscious practices and use premium, sustainable materials wherever possible.
General Questions
11. Do you restock sold-out items?
Yes, we frequently restock our most popular items. Keep an eye on our website or follow us on social media for restock updates.
12. Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within a limited time frame after confirmation. Please visit the "Orders" section on our website for assistance.
13. Do you offer gift cards?
Yes, digital gift cards are available for purchase and make a great option for any occasion.